Terms of Service

1. About Solar Contacts

Solar Contacts is an online marketplace that connects buyers, vendors, manufacturers, distributors, installers, consultants, and service providers in the solar energy industry.

Solar Contacts provides a platform for users to discover products, request quotations, compare services, communicate with businesses, and access information related to solar energy solutions.

Solar Contacts acts solely as an intermediary platform and is not a manufacturer, supplier, installer, contractor, or reseller unless expressly stated otherwise.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Platform.

By creating an account, you represent and warrant that:

• The information you provide is accurate and complete.
• You have the legal authority to enter into these Terms.
• You will comply with all applicable laws and regulations.

3. User Accounts

You may be required to create an account to access certain features.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities occurring under your account.
• Keeping your account information accurate and up to date.

Solar Contacts reserves the right to suspend or terminate accounts that violate these Terms.

4. Vendor Responsibilities

Vendors, installers, and service providers agree to:

• Provide accurate and truthful business information.
• Maintain current product and service listings.
• Honor pricing and service commitments where applicable.
• Obtain and maintain all required licenses and certifications.
• Comply with applicable laws, regulations, and industry standards.
• Respond professionally to customer inquiries.

Vendors are solely responsible for the quality, safety, legality, warranties, and performance of their products and services.

5. Buyer Responsibilities

Buyers agree to:

• Provide accurate information when making inquiries.
• Use the Platform in good faith.
• Independently evaluate vendors before entering into agreements.
• Review quotations, warranties, and service terms before purchasing.

Buyers are responsible for their purchasing decisions.

6. Marketplace Disclaimer

Solar Contacts provides a platform to facilitate connections between users.

Unless expressly stated otherwise:

• We do not manufacture products.
• We do not install solar systems.
• We do not inspect products or services.
• We do not guarantee vendor qualifications.
• We do not guarantee project outcomes.
• We do not guarantee the accuracy of user-generated content.

Transactions are conducted directly between buyers and vendors.

7. Quotes, Pricing, and Payments

Prices, quotations, product availability, and service fees are determined solely by the respective vendors.

Solar Contacts is not responsible for:

• Pricing disputes
• Payment disputes
• Delivery delays
• Installation schedules
• Product availability
• Refund disputes between users

If Solar Contacts introduces payment processing services in the future, additional payment terms may apply.

8. User Content

Users may submit:

You retain ownership of your content but grant Solar Contacts a worldwide, non-exclusive, royalty-free license to display, reproduce, and use such content for operating and promoting the Platform.

You agree not to submit content that:

• Is false or misleading.
• Infringes intellectual property rights.
• Contains malware or harmful code.
• Is defamatory, abusive, discriminatory, or unlawful.
• Violates any applicable law.

Solar Contacts may remove content at its discretion.

9. Intellectual Property

The Platform, including its design, logos, trademarks, text, graphics, software, and content, is owned by or licensed to Solar Contacts and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any part of the Platform without prior written permission.

10. Prohibited Activities

Users must not:

• Use the Platform for illegal purposes.
• Post fraudulent or misleading information.
• Impersonate another person or business.
• Attempt unauthorized access to the Platform.
• Interfere with Platform operations.
• Upload viruses or malicious software.
• Harvest user information without permission.
• Violate the rights of other users.

Violation of these Terms may result in suspension or termination of your account.

13. Limitation of Liability

To the fullest extent permitted by law, Solar Contacts shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Platform.

This includes, without limitation:

• Loss of profits
• Business interruption
• Data loss
• Installation issues
• Product defects
• Vendor misconduct
• Service delays
• Financial losses arising from transactions between users

14. Indemnification

You agree to indemnify and hold harmless Solar Contacts, its owners, employees, affiliates, partners, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the Platform.
• Your violation of these Terms.
• Your infringement of another person's rights.
• Your products, services, or business activities.

15. Account Suspension and Termination

Solar Contacts may suspend or terminate accounts without prior notice if users:

• Violate these Terms.
• Engage in fraudulent activities.
• Provide false information.
• Harm other users or the Platform.
• Engage in illegal activities.

Termination does not relieve users of obligations incurred before termination.

16. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis.

Solar Contacts makes no warranties, express or implied, regarding:

• Availability of the Platform
• Accuracy of information
• Continuous or uninterrupted service
• Merchantability
• Fitness for a particular purpose
• Non-infringement

Users assume all risks associated with their use of the Platform.